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The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. On these webinars you will get to know more about the Competella Attendant Console. The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route. A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams. The Competella Communication Suite is a high-end Teams Contact center solution as well as a well-proven Attendant Console function used by many companies who wants features and functions beyond the level of what comes natively with Microsoft Teams. It includes both skilled based routing, IVR, realtime statistics as well as historical statistics for analysis of your customer service.

Competella attendant console

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The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform. The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. 2017-10-13 The Competella Communication Suite is a high-end Teams Contact center solution as well as a well-proven Attendant Console function used by many companies who wants features and functions beyond the level of what comes natively with Microsoft Teams. Använd Competella Attendant Console med Competellas telefoni köer Det pågår snabb utveckling av Telefonistplattformar i molnet så ta en dialog med våra säljare om ni har dessa behov så ni verkligen gör rätt val. 1.

Competella AB - Are you looking for an Attendant Console

Competella Sweden AB (HQ) Fleminggatan 48. 112 33 Stockholm +46 8 465 010 40. Org. No. 556781-5070 .

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Competella attendant console

Below you can explore some of our customer case studies from various sectors and from different countries. If you want more examples just contact us. The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route. The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. On these webinars you will get to know more about the Competella Attendant Console.

Contact Center Workgroup With the Competella Contact Center Workgroup (CCW) you can provide an easy-to-use group number and contact center functionality for your teams in your organization based on the Microsoft Teams technology. The Competella CS for SfB is a very advanced suite of products which is used by small organizations from 50 to large and global enterprise companies with up to 100.000 SfB users, providing advanced routing of contacts to subject matter experts with the power of Contact Center Enterprise, Attendant Console, Contact Center Workgroup and Office user add-ons. Competella is a native Microsoft Teams and Skype for Business independent software vendor who develops advanced Contact Centers, Attendant Console and complementary Office User add-on’s.
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Competella attendant console

Read more about Competella . Cellip Manuals Phone: 020 3318 1150 Address Cellip 120 High Road, East Finchley N2 9ED Competella attendant console. office user add-ons. Les mer om Competella . Cellip Telefon: 21 611 610 Ønsker du å bli en partner og selge Microsoft Teams @Melmix Competella Communication Suite is integrated through the Graph Communications API and provides amongst other the calendar consolidated view as  About BOC. Bridge Operator Console is designed to be an attendant console solution for Lync 2013 and Skype for Business.

Re: Attendant Console along with Microsoft Teams Competella AB, Stockholm, Sweden. 78 likes · 1 talking about this · 9 were here. Competella is an IT-company specialized in developing Contact Center and Attendant solutions for Microsoft Teams- and Bridge Communications makes Bridge Operator Console, the leading attendant console solutions for Skype for Business (Lync), RingCentral and Cisco Unified Communications CUCM Welcome to Competella's Self Service Support! Go back to Competella.com Please enter your login information User ID: Multimedia Attendant based on the Lync API Contact Center solutions supporting the Lync client / mobile phones Improved contact center functionality: Supervisor Listen-In, Whispering, History log, Easier management of queue messages Support for Lync W15 Improved installation and configuration tools: Competella Management Console, When choosing an attendant console there are several factors to consider.
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Competella Norway AS. Karvesvingen 2 Med Competellas Unified Communications Suite kan vi hjälpa dig migrera från ditt äldre telefonsystem (PBX) till Office 365 Cloud PBX. På så vis kan du både behålla och utöka dina funktioner, som kontaktcenter, receptionist och -agenter. Läs mer om Competella. Competella Attendant Console - Hantiere und Übertrage Anrufe mit hohem Serviceniveau! Die Competella Attendant Console ist auf Eingaben einer großen Anzahl von Rezeptionisten konzipiert und entwickelt worden, die praktische Erfahrung mit den Funktionen haben, die von einer Telefonzentrale benötigt werden, um das Unternehmen bei der Bereitstellung präziser Dienstleistungen für Anrufer zur Target group: This 30-minute webinar is aiming at you who is looking for an Attendant Console solution that is powered by Microsoft Teams.


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Competella släpper SaaS-tjänst för Teams - Telekom idag

Highly scalable solution with Teams and Skype for Business Competella is a native Microsoft Teams and Skype for Business independent software vendor who develops advanced Contact Centers, Attendant Console and complementary Office User add-on’s. Our aim is to improve and optimize the communication between businesses (our clients) and their customers by developing a modular multi-media channeling solution – the Competella UCS (Unified Communication Suite). The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route. We are happy to facilitate our customers' communication through Teams, Skype for Business and our Communication Suite with our Contact Centers, Attendant Console and Office User add-ons. Below you can explore some of our customer case studies from various sectors and from different countries.

Microsoft Teams & Skype for Business - Competella

Islamabad 44000 +92 51 2719054 . Org. No. 0136922. Competella Norway AS. Karvesvingen 2 Med Competellas Unified Communications Suite kan vi hjälpa dig migrera från ditt äldre telefonsystem (PBX) till Office 365 Cloud PBX. På så vis kan du både behålla och utöka dina funktioner, som kontaktcenter, receptionist och -agenter. Läs mer om Competella. Competella Attendant Console - Hantiere und Übertrage Anrufe mit hohem Serviceniveau!

It includes both skilled based routing, IVR, realtime statistics as well as historical statistics for analysis of your customer service.